Last Updated: 2026/05/11
Welcome to Stance Golf. We respect your privacy and are committed to protecting your personal information. This policy explains how we handle your data in accordance with the Protection of Personal Information Act (No. 4 of 2013) (“POPIA”).
1. Information We Collect
We collect personal information to provide you with the best possible golfing apparel and shopping experience. This includes:
- Identifiable Information: Name, surname, and title.
- Contact Details: Email address, phone number, and physical delivery address.
- Transaction Data: Details about payments (processed via secure third-party gateways) and products you’ve purchased.
- Technical Data: Your IP address, browser type, and usage patterns on our website (collected via cookies).
2. Why We Process Your Information
In line with POPIA, we only process your information for specific, lawful purposes:
- To fulfill and deliver your orders.
- To process returns and refunds.
- To communicate with you regarding your order status.
- To send you marketing material (only if you have opted in).
- To comply with legal obligations (such as tax laws).
3. Consent and Opting Out
By using our website, you provide consent for us to process your data for the purposes listed above. You have the right to:
- Withdraw Consent: You can ask us to stop processing your data at any time.
- Unsubscribe: Every marketing email we send includes an “Unsubscribe” link.
4. Disclosure of Information
We do not sell your personal information. We only share your data with “Responsible Parties” or “Operators” necessary to run our business, such as:
- Courier Services: To get your gear to your door.
- Payment Gateways: To securely process your transactions.
- IT Support: To maintain our website security.
All our third-party service providers are required to take appropriate security measures to protect your personal information in line with South African law.
5. Security of Data
We have implemented strict technical and organizational measures to secure your personal information against unauthorized access, loss, or destruction. However, please remember that no method of transmission over the internet is 100% secure.
6. Data Retention
We will only keep your personal information for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights
Under POPIA, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we update or correct inaccurate information.
- Deletion: Request that we delete your personal record (the “Right to be Forgotten”).
- Objection: Object to the processing of your data for certain purposes.